WhynterSilver IDC-221SC Countertop Direct Connection Ice Maker and Water Dispenser, One Size

It is a nice-looking machine, easy to hook up, not too noisy, and makes great ice. I am happy with this purchase and would buy again.

Received the product promptly the end of November 2022 and it was a gift for Christmas. A couple of days after Christmas, went to install the unit. Followed the instructions for installation and usage. Machine started the ice making process. 1-2 kernels of ice began accumulating in the ice tray within the suggested time frame that the machine should be expected to produce ice. No more ice was produced for the next 20-30 minutes. I unplugged the machine and let it "rest" overnight. Turned on the machine the next morning with the same results. Left the machine on for another 15 minutes and it began to produce an acrid smell like burning rubber. Unplugged the machine and discontinued use. Assumed the compressor unit was bad.Ended up buying a different unit from a different company.

Good product and very rare combo of direct water and ice dispenser for a decent price. Warranty is even better, Jose at Whynter helped out and I received a replacement when the dispenser wasn't functioning correctly. I recommend this. Just like any machine it'll need maintenance (cleaning etc) but it overall convenient to have.

Doesn't make enough ice.

I looked all over the internet for a direct connection water dispenser that sits on the counter and dispenses Ice. It turns out this is a market that is lacking in options so I found this machine and purchased. I have been using it for almost a year now. The machine stopped working about a month ago but the customer service was great at resolving the issue and getting me back up and running. I will note that the plastic taste that some other reviewers mentioned really never goes away but it has gotten better over time. My biggest complaint is that even tho the waterline connects directly, the water still collects in the basin on the machine and therefore still requires semi-frequent cleaning or you will get gunk built up in the basin (even with a filter). The machine is also pretty noisy for its size but also something you get used to.

I have had my icemaker 22 months and has stopped working. I loved the direct connect and water dispenser. I am a bit shocked at the reviews because I didn't see any that mentioned the build up of ?? That causes ice and water taste funny. I have a filter on mine but still had to clean it 1 a month which was a pain due to only 2 access windows. I didn't have it located near any heat producing devices that would cause this. Overall it worked ok for 1 person but would NOT accommodate a family of 2 or 3.

I am a person who loves ice, weather it's in my sweet tea, water or Dr. Pepper. Unfortunately my city water tastes terrible and my only option is something that can accept bottled water. But, I was dead set on I wanted an ice maker that can dispense as well. This ice maker hits all the marks! Not only does it dispense ice, it also dispenses water! This one can be hooked up to house water, however I can not use that feature because of city water issues. I just add bottled water to it when it needs it. I have had issues which was easily resolved by contacting the company. Mariella with Whynter was an amazing help, answered any questions I had and remedied the situation to my liking. Shout out to her for going above and beyond. Very happy with this purchase.

I liked the dispenser buttons for water and ice. The install w/water line went well. It makes ice quickly.I did not like the bullet ice - both sizes melt too quickly. The ice maker is louder than our dishwasher. The ice bin only holds one large glass worth, so people had to wait at times. Oh yeah, I was surprised during install that this unit doesn't refrigerate the ice! The instructions mention it melts back into the water reservoir...fast forward a few months and we found mold! lots of it right after the return window closed.If you care about your health, don't buy this. Very disappointed.