Maintenance Method: 1. Do not squeeze something or put something too heavy into it, to avoid damaging the bag. 2. To prevent mildew, keep it in a ventilated place where the humidity is relatively low after drying it out in a cool and dry place. 3. Do not keep an empty bag by piling it up together with other articles, to avoid deforming. 4. When it gets wet in the rain, wipe it with a dry cloth and then dry it out. 5. Use a soft brush to remove things like dust from it. 6. Wipe it gently with the brush dipped in neutral detergent diluted with water, but pay attention to avoiding moisture inside. Tips: 1. Clean and wipe it with a soft cloth when not using it. 2. Do not wash it by machine or dry clean. 3. Do not use detergent or bleach. 4. Do not iron or rub it. Q&A: 1. Why the backpack I received is larger / smaller A: Since the size above is measured by hand, the size of the actual item you received could be slight different from the size above. 2. Why the color of the bag I received is different from the pictures A: Due to lighting effects, monitor's brightness / contrast settings etc, there could be some slight differences in the color tone of the pictures and the actual item. 3. How long can I get the bag? Do I have to wait 6 weeks A: For orders fulfilled by the seller, usually, it takes about 7-20 business days for delivery, no need to wait 6 weeks, except some irresistible factors, such as snow storm, Typhoon, etc. For any shipping problem, please contact the seller directly and we will assist you resolve any issue. Return Policy: You can return the item within 30 days after delivery. For quality issue, we can refund or send a replacement; for shipping issue, contact us firstly, so that we can check the shipping and resolve the issue for you; for other issues, contact us, and we would assist you resolving the issue.
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